Terms and Conditions

We believe in clear communication and fair business practices. Please review our terms before placing your order.

  • All duties, tariffs, customs charges, and taxes are the sole responsibility of the Client/Consignee.
  • This applies globally, including but not limited to: USA, UK, EU, Canada, Gulf countries, Asia, Africa, South America, and Australia.
  • The Manufacturer accepts no liability for penalties, delays, or costs arising from customs checks, import restrictions, or regulatory changes.
  • Goods delayed, confiscated, or rejected by customs remain the Client’s responsibility (including storage, re-export, or destruction costs).
  • No shipments will be made to: Afghanistan, Burkina Faso, Haiti, Iran, Iraq, Israel, Palestine, Lebanon, Libya, Mali, Somalia, Sudan,

Uganda, Syria, Ukraine, Venezuela, Yemen, DRC, North Korea, Eritrea, Central African Republic, India, Brazil, Russia, Belarus.

  • Orders received from these regions will be voided without liability.
  • All specifications, mockups, and samples must be approved in writing before production.
  • Once approved: no cancellations, alterations, or refunds are permitted.
  • Errors in approved designs/specifications are the Client’s responsibility.
  • Industry tolerances apply to shades, colors, sizing, and finishing; minor variations are not defects.
  • Free samples are not provided; all samples are chargeable.
  • Clients bear the shipping cost of samples.
  • For bulk orders of 100+ identical pieces, the sample cost (excluding shipping) will be deducted from the invoice.
  • Adjustment applies only to identical products, not other styles or variations.
  • A non-refundable deposit is required to begin production.
  • Balance payment is due in full prior to shipment.
  • All banking, transfer, and intermediary charges are borne by the Client.
  • Delays due to late payment are not the Manufacturer’s responsibility.
  • Production/delivery schedules are estimates only.
  • The Manufacturer is not liable for delays caused by material shortages, strikes, port congestion, customs, logistics disruptions, or force majeure.
  • Title and risk pass to the Client once goods are handed to the carrier.
  • Shipment insurance is the Client’s responsibility. The Manufacturer is not liable for loss/damage in transit.
  • Fabrics are supplied per approved specifications.
  • The Manufacturer is not liable for damage due to:
  • bleach, acids, or harsh chemicals;
  • industrial cleaning methods;
  • excessive heat (ironing, dryers, sunlight);
  • improper storage (humidity, insects, etc.);
  • unauthorized alterations by third parties.
  • Care instructions, where provided, must be followed. Misuse voids all warranties.
  • All products are custom-made; sales are final.
  • No refunds, returns, or exchanges are permitted, including resale issues, regulatory barriers, or changes in business needs.
  • Verified manufacturing defects may be reviewed; remedies will be offered at the Manufacturer’s discretion.
  • Manufacturer’s liability is strictly limited to repair or replacement of defective goods, if proven.
  • No liability for indirect or consequential losses (profits, penalties, resale losses, business interruptions).
  • Liability ends once goods are handed to the carrier.
  • All logos, designs, and artwork supplied by the Client are assumed to be legally owned/licensed.
  • The Client indemnifies the Manufacturer against any copyright, trademark, or IP disputes arising from Client-supplied designs.