1.     Duties, Taxes & Compliance

§  All duties, tariffs, customs charges, and taxes are the sole responsibility of the Client/Consignee.

§  This applies globally, including but not limited to: USA, UK, EU, Canada, Gulf countries, Asia, Africa, South America, and Australia.

§  The Manufacturer accepts no liability for penalties, delays, or costs arising from customs checks, import restrictions, or regulatory changes.

§  Goods delayed, confiscated, or rejected by customs remain the Client’s responsibility (including storage, re-export, or destruction costs).

2.     Restricted Territories

§  No shipments will be made to: Afghanistan, Burkina Faso, Haiti, Iran, Iraq, Israel, Palestine, Lebanon, Libya, Mali, Somalia, Sudan,

Uganda, Syria, Ukraine, Venezuela, Yemen, DRC, North Korea, Eritrea, Central African Republic, India, Brazil, Russia, Belarus.

§  Orders received from these regions will be voided without liability.

3.    Orders, Mockups & Approvals

§  All specifications, mockups, and samples must be approved in writing before production.

§  Once approved: no cancellations, alterations, or refunds are permitted.

§  Errors in approved designs/specifications are the Client’s responsibility.

§  Industry tolerances apply to shades, colors, sizing, and finishing; minor variations are not defects.

4.     Samples & Bulk Orders

§  Free samples are not provided; all samples are chargeable.

§  Clients bear the shipping cost of samples.

§  For bulk orders of 100+ identical pieces, the sample cost (excluding shipping) will be deducted from the invoice.

§  Adjustment applies only to identical products, not other styles or variations.

5.    Payments

§  A non-refundable deposit is required to begin production.

§  Balance payment is due in full prior to shipment.

§  All banking, transfer, and intermediary charges are borne by the Client.

§  Delays due to late payment are not the Manufacturer’s responsibility.

6.     Production & Delivery

§  Production/delivery schedules are estimates only.

§  The Manufacturer is not liable for delays caused by material shortages, strikes, port congestion, customs, logistics disruptions, or force majeure.

§  Title and risk pass to the Client once goods are handed to the carrier.

§  Shipment insurance is the Client’s responsibility. The Manufacturer is not liable for loss/damage in transit.

7.     Fabric Care & Usage

§  Fabrics are supplied per approved specifications.

§  The Manufacturer is not liable for damage due to:

§  bleach, acids, or harsh chemicals;

§  industrial cleaning methods;

§  excessive heat (ironing, dryers, sunlight);

§  improper storage (humidity, insects, etc.);

§  unauthorized alterations by third parties.

§  Care instructions, where provided, must be followed. Misuse voids all warranties.

8.     Sales Policy

§  All products are custom-made; sales are final.

§  No refunds, returns, or exchanges are permitted, including resale issues, regulatory barriers, or changes in business needs.

§  Verified manufacturing defects may be reviewed; remedies will be offered at the Manufacturer’s discretion.

9.     Limitation of Liability

§  Manufacturer’s liability is strictly limited to repair or replacement of defective goods, if proven.

§  No liability for indirect or consequential losses (profits, penalties, resale losses, business interruptions).

§  Liability ends once goods are handed to the carrier.

10. Intellectual Property

§  All logos, designs, and artwork supplied by the Client are assumed to be legally owned/licensed.

§  The Client indemnifies the Manufacturer against any copyright, trademark, or IP disputes arising from Client-supplied designs.